1. Introduction  

Welcome to Velisha Fashion (www.velishafashion.com). By accessing and using our website, you agree to abide by these Terms and Policy, which constitute a legally binding agreement between you (“User”) and Velisha Fashion (“we,” “us,” “our”). Please review these terms carefully before using our website.

2. Website Usage and Copyright  

All content on this website, including text, images, designs, logos, and other materials, is the intellectual property of Velisha Fashion or our licensed partners. Any unauthorized reproduction, distribution, or commercial use of this content is strictly prohibited.

3. Orders and Payment  

Order Process: 

When you place an order through our website, please ensure that all provided information is accurate. Once your order is confirmed, we will initiate processing.  

Payment:

Payments must be made using the available payment methods at checkout. Inaccurate or incomplete payment details may result in order cancellation.

4. Shipping and Delivery  

Shipping:

Your order will be processed and shipped to the address provided during checkout. Shipping times and costs may vary based on product type and delivery location.  

Delivery Issues: 

Should you experience any issues during delivery, please contact us immediately so we can assist with your query.

5. Return and Exchange Policy  

Inspection on Delivery:

Please inspect your order upon delivery. If you find any issues regarding color, design, or if you receive an incorrect product, contact us immediately at the time of delivery for a return or exchange.  

Post-Delivery Complaints:

Any complaints or requests for return/exchange made after the delivery agent has left will not be accepted. Apart from the reasons mentioned above, returns and exchanges are generally not offered.

6. Privacy Policy  

We are committed to protecting your privacy. Any personal information provided on our website will be used solely for order processing, service delivery, and customer support. We do not share your information with third parties unless required by law.

7. Limitation of Liability

We strive to maintain accurate and up-to-date information on our website; however, we are not liable for any errors or omissions. Velisha Fashion shall not be responsible for any direct or indirect damages arising from your use of our website or the information provided herein.

8. Modification of Terms  

Velisha Fashion reserves the right to modify these Termsof Service at any time without prior notice. Continued use of the website after any changes indicates your acceptance of the updated terms. We recommend reviewing this section periodically for any updates.

9. Contact Information  

For any questions, concerns, or feedback regarding these Terms of service, please contact us at:  

Phone: 01336202434  

Address: Jamuna Future Park, Bashundhara R/A, Dhaka  

Email: sales@velishafashion.com